If you are contracting as a consumer, you have the right of desisting of the following contract in a deadline of 14 workdays without the need of justification unless in established cases in the legislation of users and consumers (simply put we don’t allow the desisting by causes of health or hygiene in packaged products, or those products clearly customized, etc.). The deadline of desisting will expire on the 14 workdays after you or a third party you indicated, different from the transport, acquired the material possession of the order or in such case that the goods that compose your order are delivered separately, on the 14 days after you or a third party you indicate, different from the transport, acquired the material possession of the last of these goods.
To exercise the right of desisting you must, in the set deadline, notify the seller your decision to desist the purchase through the form on effect that is attached with the order delivery. The user has also the option to accomplish and send electronically the model of form of desisting or any other unmistaken declaration (postal mail or email) through the website and through contact forms. The seller will communicate you without delay in a lasting support (for instance, email), the reception of such desisting.
The returned order must be delivered to the address that the seller indicates, along, with its case, the emitted receipt and you must assume the direct cost of the product return. The products must be in perfect state, not being opened nor used and conserved their original packaging and manuals, accessories or promotional gifts included in its case.
Consequences of desisting. In case of desisting by your part, we’ll return all the received payments to you, including delivery costs (with the exception of additional costs resulting of the election from your part of a different delivery method that costs less than the ordinary delivery we offer) without any undue delay and, in any case, a maximum deadline of 14 workdays from the date you’ve informed of your decision of desisting on the following contract.
We’ll proceed to effect such refund using the same payment method employed by you in the initial transaction. However previously, we can retain the refund until having received the goods, or until you’ve presented a proof of return of such, depending on which condition comes first.
The products must be in perfect state, not being opened nor used and conserved their original packaging and manuals, accessories or promotional gifts included in its case.
Only you will be held responsible of the decreasing of the value of the goods resulting of a different manipulation than necessary to establish the nature, characteristics and functioning of the goods.